NEWBURGH, New York — Mastercraft, a leading manufacturer of professional floorcare products, today announced that USA-CLEAN will be the exclusive after-market service provider for all Mastercraft and Mastercraft powered by Cleanfix floorcare machines. USA-CLEAN is a certified network of floorcare machine specialists with technicians in all 50 states and Canada. This agreement ensures consistent, timely and high quality support for Mastercraft national accounts, commercial end users and distributors throughout North America.
“Our customers can now easily enjoy world-class, local service,” said Jay Goldberg, CEO, Mastercraft. “USA Clean is an expert provider of specialized floorcare service and has an extensive presence throughout North America. This agreement expands our service capabilities and allows us to focus on what we do best - developing and marketing innovative floorcare solutions.”
In addition to providing specialized, local support, USA Clean service is also extremely easy to access. Customers can use one toll-free number to secure local support from anywhere in North America, and free online tech support is available 24/7. Safety, training and owner’s manuals are also available online. Additionally, troubleshooting and repair guides are available to help customers diagnose and repair machines in a timely and cost-effective manner. Same-day shipping on all parts in stock is guaranteed.
“We provide the most experienced floorcare machine experts in each market to serve the local needs of Mastercraft’s customers,” said Bruce E. Bushert, president and CEO, USA-CLEAN. “We focus exclusively on repair and aftermarket service, and make it easy for customers to get excellent support. Mastercraft manufacturers some of the industry’s most innovative solutions, and we look forward to serving their end user and distributor needs.”
Founded in 1946, Mastercraft manufactures and markets a full range of high-performance, durable floorcare products including floor machines, burnishers, specialty floor; sanders, grinders, and polishers for wood, concrete and stone floor resurfacing, automatic scrubbers, carpet extractors and a full range of commercial and industrial vacuum solutions. Mastercraft is also the sole North American importer of the popular Swiss Cleanfix brand marketed as Mastercraft powered by Cleanfix. With 100,000 and 28,000 square-foot facilities in Newburgh, New York, Mastercraft is a privately held third-generation family business dedicated to providing its customers the highest levels of support and aftermarket service. For more information, visit www.mastercraftusa.com.