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Upper Merion Area School CIMS with Honors release

October 29, 2009
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Upper Merion Area School District is the First K-12 Nationally To Achieve CIMS Certification
Upper Merion Area School District joins a growing number of cleaning organizations to certify to the ISSA Cleaning Industry Management Standard.
King of Prussia, PA – ISSA, the worldwide cleaning industry association, announced today that Upper Merion Area School District the first school district nationally to achieve Cleaning Industry Management Standard (CIMS) Certification. In addition, the school district will receive certification with the honors distinction.
CIMS applies to the management, operations, and performance systems of cleaning organizations. Compliance with the standard demonstrates that a cleaning operation is structured to deliver consistent, quality services designed to meet customers’ needs and expectations. CIMS certification has become a requirement in many in-house, and service bid cleaning specifications as end customers look for an effective way to identify cleaning service providers who are true organizations of excellence and committed to customer satisfaction.
“Qualifying for CIMS certification is important to our organization as it quantifies the value and high level of service that our department’s employees deliver to our students, staff and community” said Fred Remelius, Upper Merion’s Buildings & Grounds Department Supervisor.
CIMS certified organizations must demonstrate compliance with the five core principles of the Standard – quality systems; service delivery; human resources; health, safety, and environmental stewardship; and management commitment – and undergo a comprehensive assessment of management and operational execution.
As part of the certification process, an independent, accredited assessor conducted on-site reviews of Upper Merions systems, processes, and documentation. The assessor also visited randomly selected Upper Merion employees to ensure that the Districts’s activities are consistent with its documented systems and processes.
“Upper Merion knew that achieving CIMS Certification would not only be a great fit with our program, but reaching such as milestone will remind us to strive for excellence, which is part of the District’s Mission Statement.” said William Dillon, Upper Merion’s Custodial Coordinator.
Included among the elements of CIMS are making sure an organization has a site specific scope of work that sets forth cleaning service requirements and ensuring that the organization has a quality plan for assessing whether such service requirements are met, as well as service delivery, work loading, purchasing, employee training, worker health and safety, and corporate organization requirements.
About CIMS
CIMS sets forth a management framework designed to assist building service contractors and in-house cleaning departments develop and maintain quality, customer-focused organizations. The Standard is non-prescriptive, meaning that each organization has the flexibility to choose the most effective ways in which to meet its requirements. CIMS was created through a true consensus-based process that brought together representatives of the cleaning, facilities management, and purchasing communities. ISSA speaks at numerous facility management and purchasing industry events throughout the year to outline the value of working with CIMS-certified cleaning companies as well as certifying in-house operations. For a list of upcoming speaking engagements, visit
About ISSA
The leading trade association for the cleaning industry worldwide, ISSA has a membership that includes more than 5,800 distributor, manufacturer, manufacturer representative, building service contractor, in-house service provider, and associated service members. ISSA offers the industry’s largest cleaning shows in conjunction with Amsterdam RAI under the brand name ISSA/INTERCLEAN®, the popular Web site, educational products, industry standards, periodicals, and legislative and regulatory services that specifically focus on the professional cleaning industry.
The association is headquartered in Lincolnwood, Ill., USA, with regional offices in Amsterdam, Netherlands; Leicester, United Kingdom; Mexico City and Monterrey, Mexico; Singapore; Shanghai, China; and Warsaw, Poland. ISSA also works with more than 75 associations, alliances, and government agencies around the world to represent the cleaning industry. For more information, visit

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