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March CMM: Is your distributor a valuable partner?

March 11, 2010
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The March issue of CM/Cleaning & Maintenance Management® magazine is now available online, featuring Bill McGarvey''s "Is Your Distributor Just A Vendor Or A Valuable Partner?" cover story.
McGarvey states that distributors can assist custodial professionals with equipment selection, training and technical support, and a good rapport with a knowledgeable distributor can save service providers valuable time and money.
He notes that a qualified distribution organization can not only answer your questions about what equipment type and size is best for your specific situation, they can also offer several options from various manufacturers for your consideration to ensure a proper match with your chemical lineup
McGarvey adds that you should ask your current or potential distributor numerous questions when evaluating a supplier''s ability to meet your needs beyond simply getting the order to your loading dock.
According to McGarvey, a distributor in today''s market should be a partner — or at a minimum a consultant.
Bill McGarvey is the director of training and sustainability for the Philip Rosenau Company Inc., a JanSan distributor in suburban Philadelphia. Bill has over 30 years'' experience in the cleaning industry and is a Cleaning Management Institute-certified trainer for the CMI Custodial Technician certification program as well as being certified as an official ISSA Cleaning Industry Management Standard (CIMS) and CIMS Green Building certification expert. He can be contacted at bmcgarvey@philiprosenau.com.
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