Wood Dale, IL— DKI Services Corporation, the parent company of Disaster Kleenup International, Inc., North America’s largest disaster restoration contracting organization, announced today that due to the storms that brought heavy winds and severe rainfall through the Northeast last weekend, DKI has managed its largest volume of service requests to date.
The near-hurricane–force winds and heavy rain that toppled the Northeastern United States for three days caused power outages, tree damage, and serious flooding for homeowners and business owners throughout the area.
DKI’s 24-hour Call Center began receiving calls from property owners who suffered damage as early as noon on Saturday, March 13, 2010. The calls continued to increase throughout the weekend and by midday Sunday DKI was experiencing record call volumes.
Over three dozen DKI Companies have been working throughout the Northeast to assist customers with their damages. Some of DKI’s Companies traveled across state lines with semi-trailers of equipment and crews to ensure that DKI’s clients would receive the maximum level of support.
DKI’s client support team has been working around the clock to assist DKI’s customers and clients with their property damage needs and ensure that those requests are serviced as soon as possible.
“Due to the high concentration of DKI clients in the region, this is the largest catastrophe situation that DKI has experienced since the formal DKI claims program began in 1998,” said Dale Sailer, president of DKI. “I am very pleased as to the level of service we have been able to provide our customers and the response from DKI Companies across the country. The DKI Support Team is handling the high level of calls remarkably well and the DKI Companies are working together in a manner seldom seen in other contractor organizations.”
DKI has delivered disaster planning and restoration services to many of the leading insurance carriers, property management companies, risk management firms, and other commercial clients through its over 400 service locations throughout the United States and Canada since 1974.
DKI Services Corporation, headquartered in suburban Chicago, is the parent company of Disaster Kleenup International, North America''s largest disaster restoration contracting organization. DKI Services Corporation provides sophisticated property loss management services to insurance companies, property managers and other commercial entities, as well as co-operative buying services, training and education programs, cutting-edge technology and other value-added services to the specialty contractor market. For more information about DKI Services Corporation, visit our website at www.dkiservices.com or contact Michele Donahue at (630) 741-7262.