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Wednesday's Ask the Experts: Equipment, chemicals and supplies

May 26, 2010
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Wednesday''s Ask the Experts question from a cleaning professional on the International Custodial Advisors Network (ICAN) "Ask the Experts" page: I have been using Facility Maintenance brand floor stripper per client/customer approval for sometime. It has been quite effective when applied and used according to instructions. This is a "water activated" product. However, my manager has instructed me to use this "straight"...without water. I have explained that the chemical make up of the product requires water to activate the solution, but they are not listening. What kind of damage will be done to the tile and cement flooring if we do as my manager has stated, "use it straight?" Obviously, it will leave a white residue behind, but will it not also permanently discolor the tiling? Or, potentially "eat it" up? HELP!!!!!
The answer:
For starters, you can ask your manager what his reaction would be to an obvious disregard for his direction on a simple matter, and when the ranting is over, suggest that the reaction of the stripper manufacturer would be very similar when told of a recommendation that their directions for proper dilution and use be disregarded.
That is a tactful approach that may save your job if your overseers persist in this stupidity and this overly strong product...
Lynn E. Krafft, ICAN/ATEX Editor
lekrafft@juno.com
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