Competition and customers with lofty expectations have dramatically changed the landscape of the contract cleaning business.
And, according to the annual survey of CM/Cleaning & Maintenance Management® building service contractors (BSCs), these industry and client trends have forced BSCs to expand their business offerings, while still offering competitive prices.
To learn where your business ranks in terms of revenue and many other crucial areas, we packed the following pages with figures and facts about cleaning businesses from across the country.
Each of the three sections — compiled with the help of leading pollster Zoomerang and sponsorship of JanSan manufacturer Kaivac Inc. — will help you keep your BSC competitive in the new year.
In the following pages you can compare your business to others in such areas as:
- Services offered
- Cleaning industry trends
- Customer service.
About this survey
Although the information presented is believed to be representative of all BSC owners/managers who responded to this survey, the results are not necessarily based on audited financial statements.
CM/Cleaning & Maintenance Management® magazine has made every effort to ensure the accuracy of the information.
— Richard DiPaolo, senior editor
Not a scientific study. Kaivac Inc. sponsored this survey report, but is not responsible for the accuracy of the data.
to purchase a copy of the Contract Cleaning Benchmarking Survey Report