Meet the cleaning industry’s best and brightest. They are the 2006 CM/Cleaning & Maintenance Management® Dream Team.
The Dream Team represents individuals from all facets of the industry, from manufacturers to in-house and contract cleaning personnel to consultants and association leaders.
A panel of experts (see “The judges” sidebar) reviewed the 39 nominees and selected the four-member Dream Team.
Those who were selected by the panel rose to the top of the list for a host of reasons, including their lifelong dedication to the JanSan industry, contributions and innovations, leadership ability, and insight.
Read on to meet this year’s CM/Cleaning & Maintenance Management® Dream Team.
In almost 40 years in the industry, Violand has gone from cleaning carpets to helping carpet cleaners be successful.
Chuck Violand worked with his brother Mark in a carpet cleaning and restoration company for 14 years before taking the big step away from the wand and into full-time consulting.
He says he did it because he likes helping people, and because he really likes the people who do carpet cleaning and restoration.
“Over the years of working with people in various industries, I’ve found the people in the cleaning and restoration industry to be incredibly sincere, hard-working and eager to learn,” Violand said. “I have been blessed to be able to make a living doing something I derive such enormous personal satisfaction from. Really, I have the greatest job in the world.”
Helping others reach goals
While he once felt a sense of accomplishment after he had thoroughly cleaned a home’s carpets, now he measures his success in the successes of others.
“I’ve had the privilege of helping many of my clients achieve high personal incomes and personal net worth; several have become millionaires,” Violand said. “From a professional growth perspective, several of my clients have grown into very savvy business executives and recognized leaders within the cleaning and restoration industry.”
Violand explained that his work with clients has gone beyond one-on-one consulting.
“I’ve been able to develop business planning and leadership and management training programs specific to the cleaning industry that allow me to have a greater impact on the industry, and reach a broader audience than the limited number of clients I work with on a regular basis,” he said.
Regarding being named to the Dream Team, Violand said: “Obviously, I am honored. At the same time, it’s humbling to be included in a group of people who have contributed so much more than me to the advancement of the industry.”
Violand lives in North Canton, OH, with Karen, his “brilliant, beautiful and extremely tolerant” wife of 27 years, and their children, Charlton, 21, Julianne, 19, Alexander, 17, and Adrienne, 15.
A passion for work and strong family values led to Trevisani’s selection.
Frank Trevisani, manager of building services for Spartan Chemical Company Inc., has traveled throughout the United States and Europe training and teaching people about the JanSan industry and the responsibilities that go with it.
“I love traveling around the country seeing old friends in the industry and watching this industry finally get the respect it deserves,” he said.
When he’s home, Trevisani values time spent with his wife of 34 years, Sandy, with whom he has four children. Much to his joy, they are expecting a grandchild to join the two they already have.
Trevisani attributes his success in life to strong family values and a passion for what he believes is a key component to the industry: Trying to achieve a safe and clean environment.
“I love knowing that what I do can make a big difference in how people live and work, and how it can affect our children and our children’s children,” he said.
Trevisani, a much-requested speaker and the contributor of numerous articles for industry publications, credits the many mentors he’s had through the years for fueling his passion for his work and for teaching him what’s important to the industry.
“I have learned never to over-commit, but to always over-perform,” he said. “I have learned that this is a great industry if you keep it simple and never over-complicate it.”
There are a few things about the industry that Trevisani would like to have changed for the better.
“I would like to see more cleaning for health and not just appearance,” he said. “I would like to see people increase their cleaning budgets for this reason; the cleaning budget should not be the first thing to go when cutbacks are necessary.”
Sharing the glory
“I am truly honored to be a member of the Dream Team,” he said. “But this award is not just for me. It is for all those who toil every day so that we can have a cleaner and healthier environment. It is for the people who take pride in the work he or she does each and every day.”
Stanley’s 34 years’ experience in the JanSan industry makes him an ideal member of this year’s Dream Team.
Jack Stanley began his JanSan career in 1972 as a commissioned salesman for the Hysan Corporation.
Since then, he has held positions as a sales manager for a large paper and packaging distributor, general manager and VP of a chemical manufacturing plant, VP and partner of an international sales training company, and is presently VP of training and product development for the Carroll Company of Garland, TX.
Words of wisdom
Stanley has spoken internationally to business executives and salespeople in five countries with one underlining theme: If success is going to come to you, it must come through you.
“In the last 30 years, we have seen margins and profits erode and wondered why,” Stanley said. “I believe that we have not equipped our sales people with the professional selling and people skills to command those margins.”
So, if a JanSan business owner or sales manager were to ask him, “What is the very best investment I can make in my company to insure continued success?” he would suggest investing in developing and training the company’s sales people.
With this accomplished, he says, owners will create a company that will attract better people to the company for employment.
In turn, the company will have the tools necessary to draw profitable customers and maintain them for years to come, he said.
Measurement of success
As a published author and devoted family man, Stanley has accomplished much in life so far.
“The JanSan industry has been wonderful to my family and me,” he said. “It has allowed me to make an excellent living and send my children to college. I have enjoyed an exceptional quality of life and at this stage of my career I am looking for avenues to repay this debt.”
Stanley and his wife Janet live in Trophy Club, TX, and are the proud parents of six grown children who are successful in their chosen fields.
A pioneering consultant still argues for the importance of cleaning.
Bill Garland has seen the JanSan industry from many sides — manufacturing cleaning products and managing contract cleaning, then consulting with BSCs and building owners and heading the premier trade association for building executives, BOMA (Building Owners and Managers Association) International.
“Our goal (at his consulting firm Daniels Associates Inc.) has always been to promote the importance of the cleaning industry to all market segments,” Garland said.
Garland explained that he’s been educating building owners about the importance of cleaning for 35 years.
“In 1981, we were among the first consulting firms in the cleaning industry and it was tough to sell the concept, as most building owners were focusing on energy savings, which were much more glamorous,” he recalled.
As president of BOMA International from 1997 to 1999, Garland noted that he worked to increase awareness of the industry by co-authoring a study on “Building Cleaning Operations in North America” and participating in the development of “Cleaning Makes Cents,” which were both intended to increase awareness of cleaning services with building operators.
“In our business, we’re always looked down upon; it’s almost like cleaning has been a dirty word,” he said. “But the fact that we’re starting to recognize the industry, and the people who are trying to make it better, is tremendous. And honestly, it is great to have this recognition.”