Strategic Market Alliance (SMA) Hosts Inaugural Operations Forum
Oak Brook, Illinois... Strategic Market Alliance (SMA) conducted a two-day distributor/owner Operations Forum, December 7 & 8 at Brady Industries in Las Vegas. The event was attended by operations managers, general managers, owners and other management personnel, representing SMA distributor members.
Developed by SMA’s member Operations Committee, the two – day forum featured presentations on an array of operational topics such as delivery logistics, fleet fueling, supply chain design, warehouse/inventory management, transportation strategies, sample processing, effective customer service and equipment service profitability. Attendees also formed breakout sessions to facilitate a ‘best practices’ approach to the development of solutions and creative alternatives that can be shared by members.
“SMA is comprised of market leading, independent distributors who collaborate as fellow owners,” said Brady Industries COO and Operations committee chairman Ryan Law. “As such, the attendees openly shared their experiences, individual success stories and best practices with the group. As a result, we were all able to leave the forum with tangible tools, resources and recommendations to better our respective operations. We are also already experiencing increased interaction amongst member operations managers on key issues, which ultimately leads to improvements in all our businesses.”
Along with Ryan Law, SMA Operations Committee members include Bart Cash, Brame Specialty Company; Louis Lopez, Matera Paper Company; Lahn Penna, Arrow Paper Company; Greg Truitt, Sikes Paper Company; and Jack Dietrich, SMA president.
SMA is a member-owned cooperative comprised of leading North American janitorial, sanitation and food service distributors. SMA serves as a catalyst for optimizing the efficiency and effectiveness within the supply channel by creating value - based solutions that drive sales, improve operating efficiencies and create more strategic business alliances.