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Carpet Care

Friday's Ask the Experts: Area rug care

July 29, 2011
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Friday''s Ask the Experts question from a cleaning professional on the International Custodial Advisors Network (ICAN) "Ask the Experts" page: We have huge area rugs made of wool and faux silk in public areas. As per manufacturer''s specifications, we can only dry clean them. Please advise what the best way is to clean them?
The answer:
Wow. Huge area rugs in public -- I assume high traffic -- areas that the manufacturer says cannot be wet cleaned. First off, you should try to get a few questions answered by the manufacturer:
1. Faux silk is fake or artificial silk. Knowing what it isn''t won''t help you figure out how to clean it, knowing what it is, might. See if you can find out.
2. What exactly does the manufacturer recommend for cleaning? Can they give you the name of product, process or of companies in the area that can provide this service?
3. Is there a warranty involved? If there is a warranty involved, I suggest you follow the manufacturer''s specific directions. Then, if the rugs don''t perform ... — John Downey, ICAN representative
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