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Management And Training

Discussion: Customer service

November 23, 2011
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Join our Discussion of the Week on the Cleaning & Maintenance Management Online Bulletin Board and share your thoughts with other industry professionals.

How do you keep your clients happy? Are there certain things that you, as the service provider, can do in order to ensure that you client gets exactly what they want, without you having to break the bank or your back?

What happens when a customer is dissatisfied? How do you go about soothing riled tempers?

What advice can you give others who have to deal with perpetually unhappy customers?

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