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Management And Training

coverall release 1.25

January 25, 2012
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Coverall Names Laura J. Hendricks its President and CEO

BOCA RATON, Fla. -- Coverall Health-Based Cleaning System®, a leading franchisor of commercial cleaning businesses, has appointed Laura J. Hendricks as its President and Chief Executive Officer. Hendricks has more than 25 years of leadership experience in operations and management, including executive positions with prominent franchise organizations.

Hendricks believes in a “hands-on” approach to leadership, a key to maintaining a keen understanding of how business works at all levels. Before taking the top position at Coverall, Hendricks worked with the ServiceMaster Company as President of Merry Maids L.L.C.; as Vice President of Distribution and Production Planning for Cintas; and as Managing Director of Operations for FedEx. During those tenures, she was routinely recognized for her performance and achievements, receiving several prestigious awards in addition to spearheading business growth.

“We are pleased that Laura has joined the Coverall Team. Her experience, leadership style and history of successes are a great fit for Coverall as we grow and expand the business,” said Dave Kreilein, Director of Coverall North America, Inc.

Hendricks holds a BBA degree from Xavier University in Cincinnati. She is also certified as a Six Sigma Green Belt and has earned the Total Quality Management certification.

Coverall is a leading franchisor of commercial cleaning companies that deliver the Coverall Health-Based Cleaning System® Program to customers. The innovative Health-Based Cleaning System® Program uses scientifically developed methods to reduce the risk of germ transmission and eliminate disease-causing pathogens. In addition, the company is dedicated to providing economic opportunities to a diverse group of business people through franchise ownership.

About Coverall Health-Based Cleaning System®
Founded in 1985, Coverall Health-Based Cleaning System® is one of the world’s leading franchisors of commercial cleaning businesses with a worldwide network of more than 90 Support Centers and 9,000 franchisees. Franchisees currently service nearly 50,000 customers in over 90 metropolitan areas. Coverall Health-Based Cleaning System is revolutionizing the commercial cleaning industry with its science-based cleaning processes and procedures designed to reduce cross-contamination and aid infection control. For more information, visit

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