The fumbling economy has changed nearly every facet of the commercial cleaning industry.
Building service contractors (BSCs) are forced now more than ever to become business savvy and increasingly conscious of their limited resources.
As a result, more and more contractors are diversifying their offerings and breaking into vertical markets.
With these specialty cleaning offerings, BSCs are adding increased value to their services, satisfying the one-stop shopping craze demanded by many building owners and facility managers.
While horror stories of lost business abound in our industry, the majority of contractors are meeting their projected earnings, if not surpassing what was forecasted.
In the following pages, you will be able to compare your operation with that of your industry cohorts in areas such as:
About this survey
Although the information presented is believed to be accurate and representative of all BSC owners/managers who responded to this survey, the results are not necessarily based on audited financial statements. CM/Cleaning & Maintenance Management® magazine has made every effort to ensure the accuracy of the information.
Not a scientific study. Kaivac Inc. sponsored this survey report, but is not responsible for the accuracy of the data.